Last updated: January 2026
Eastgate Broadcasting ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, store, and disclose your personal information when you use our website and travel services.
We collect information you provide directly to us, such as when you fill out a contact or booking form, request a quote, subscribe to our newsletter, or communicate with us by email or phone. This may include your name, email address, phone number, postal address, travel preferences, passport details (where required for bookings), and payment information.
We may also automatically collect certain technical data when you visit our site, including your IP address, browser type, device information, pages visited, and referring URLs. For more detail on cookies and similar technologies, please see our Cookie Policy.
We use the information we collect to: provide, maintain, and improve our travel and broadcasting services; process and confirm bookings; send you confirmations, updates, and support messages; respond to your enquiries; send marketing communications (where you have opted in); analyse site usage and improve user experience; comply with legal obligations; and protect against fraud and abuse.
We do not sell your personal information. We may share your data with: service providers who assist us (e.g. payment processors, email services, hosting); travel partners and suppliers necessary to fulfil your booking; legal or regulatory authorities when required by law; and other parties only with your explicit consent.
Where we share data with third parties, we require them to use it only for the purposes we specify and to protect it in line with applicable data protection laws.
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Booking and transaction data are typically retained for a period required by law (e.g. tax and consumer protection). Marketing data is retained until you unsubscribe or ask us to delete it.
Depending on your location, you may have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; object to or restrict certain processing; data portability; and withdraw consent where processing is consent-based. To exercise these rights, please contact us using the details on our Contact page. You also have the right to lodge a complaint with a supervisory authority.
We take reasonable technical and organisational measures to help protect your personal information from loss, theft, misuse, and unauthorized access, alteration, or disclosure. This includes secure transmission (e.g. HTTPS), restricted access to data, and regular review of our practices. No method of transmission over the internet is completely secure; we encourage you to use strong passwords and keep your account details confidential.
Your information may be processed in countries where we or our service providers operate. Where we transfer data outside your country, we ensure appropriate safeguards are in place as required by applicable law.
Our services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can delete it.
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. We encourage you to review this policy periodically.
For any questions about this Privacy Policy or our data practices, please contact us via our Contact page or at the address and phone number listed in the footer of this website.